To transfer files from your old Android to your new one, go to Settings > System > Backup, and then turn on Backup by Google One. Next, set up (or reset) your new phone and choose to restore data ...

Tap "USB Connected." Tap "Turn On USB Storage," then tap "OK" to prepare the Android phone to receive files. Click the "Start" button on your computer, then click "Computer." ...

There could be several reasons why Android file transfer is not working on your computer. However, the solutions are the same whether you use Windows 11, Windows 10, or any other version.

The Android File Transfer site states that the app supports macOS 10.7 and higher, so you’ll need to be at least on that version if you want to use the software.