Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

This article explores why business process automation can only deepen customer engagement when it embraces—not replaces—human understanding. It’s not just about making tools work harder.

In the dynamic business world, Saurav Bansal has demonstrated remarkable achievements by integrating advanced AI and RPA ...

Nearly every area of our lives has been transformed by artificial intelligence and other emerging technologies. For small business owners, AI is no longer a buzzword — it’s becoming a cornerstone of ...

Decisions, provider of a leading global business process automation platform, has been recognized as a Major Contender in Everest Group's Process Mining Products PEAK Matrix® Assessment 2025.

Intelligent automation can even analyze customer sentiment to help financial institutions personalize customer interactions. Data from customer interactions can help create marketing content such as ...

Kore.ai says it’s bringing automation to a new class of business processes, with a range of specialized agents available that can be customized to handle some very specific organizational tasks.

WLA acts as a “manager of managers” for disparate automation and orchestration technologies, ensuring business processes are orchestrated end to end and data is processed with integrity and ...