Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. ... How to Remove Microsoft SQL Writer.

Business process mapping has a long history going back to the 1920s when Frank Bunker Gilbert Sr. unveiled the “flow process chart” to the American Society of Mechanical Engineers (ASME).

The Secret Weapon: BPM As GPS. Business process automation and workflow are weak spots for most applications, especially if your workflow or customer experience crosses multiple applications.