A.I. chatbots There are two kinds of chatbots: scripted bots and A.I. bots. A scripted chatbot doesn’t carry even a glimpse of A.I., whereas A.I. bots are built on NLP and ML.

The bot must lead the user to ask specific questions and provide limited options to keep the conversation close-ended. People tend to lose attention after 10-15 seconds of listening to a prompt in ...

If your bot receives a question it can’t answer, you can tap into data sources like this to make your chatbot seem trained and clever. News sources also provide well-structured, timely data that ...