Key Points A cause-and-effect diagram is a visual tool for organizing possible causes of a problem. It allows users to ...

Key Points A fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa ...

For example, “front desk is short-staffed” could be placed under the category of People, but also Culture. Sometimes a main category can become too big. A common one is to start with the “People” ...

How to Determine Root Cause Using a Fishbone Diagram. A fishbone diagram, also known as the Ishikawa digram after its inventor, is a visual representation of all causes that result in a particular ...