If you have access to a shared mailbox from your organization, you’ll need to add it to your Outlook client. Find out how to do so on macOS, Windows 11, and the web.

If you cannot add an account in the new Outlook in Windows 11/10, enable the account for New Outlook, clear the local Outlook ...

I'm having a problem on our Exchange 2003 server where after I add a new user, the user doesn't show up in the GAL and the user cannot add the mailbox to Outlook. When I try to setup the user's ...

Then, switch to the right-pane and double-click the shared user mailbox to edit it. Under the General menu, look for the ‘ Hide from address lists’ option.