When you hear the title "CMO" these days, it may not refer to the "Chief Marketing Officer" of a company, but rather its "Chief Community Officer." The emergence of this new CMO role was inevitable, ...

Learn 5 proven strategies to balance personal ambition with community service. Build your legacy while achieving career success without guilt or burnout.

Building a community of customers is a strategic process that can only begin after customer experience is prioritized.

Community design is an approach to solving problems that involves all the people who the problem affects from the very beginning stage of problem-finding. Sloan Leo is a genius designer and shares ...

We began by offering representatives of the community—including faculty, staff, leadership, and students—a list of activities that other schools, churches, or community groups had employed to raise ...

How to Build a Highly Engaged User Community: 9 Tips Want throngs of people interacting with each other on your website or app? Take some cues from this super-popular app.

One of the best ways to grow your small business is to create or join a larger community. There are many tactics that businesses can use to connect with their cities and regions. Building an ...

One way to engage customers, ensure customer satisfaction and get results is to build a customer community.

How you treat new community members within the first 30 to 60 days will determine whether or not you keep them in the fold. And for every growing business, customer retention is the holy grail ...