Key Points A customer journey map is a visualization tool showing how someone engages with your product. A process ...

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...

Creating a Six Sigma Process Map. When creating a process map, keep in mind that the map will resemble a flowchart depicting the start of the process, the middle steps, and the end—or desired ...

Creating a clear statement about the process is useful when process mapping begins, because you then have an end result that must be reached. With the process map, you can see whether or not it is ...

Business process mapping is a framework that helps companies create visual representations of processes within the organization. Mapped processes can include products, software, services and even ...

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

Value stream mapping is a technique — developed from Lean manufacturing — that organizations use to create a visual guide of all the components necessary to deliver a product or service, with the goal ...