Conceptual modelling and business process analysis constitute a critical nexus in understanding and refining organisational workflows. At its core, conceptual modelling involves the abstraction ...

Companies might perform consumer research to get an idea for what appeals most to consumers before creating a product conceptual model.

If memories are the black box of our past, they can also shed light on the present by giving meaning to new situations. But ...

This article suggests why conceptual design is so often neglected by development teams and presents a five-step process for developing a sound conceptual model for a software application. The crux of ...

In addition, it may also be helpful to consider the disease process being addressed by the service under consideration as part of the problem-oriented conceptual model. The problem-oriented conceptual ...

Traditional measures of customer satisfaction have been criticized for failing to capture the depth of customer responses to service performance. This study seeks to redirect satisfaction research ...