The motivation for the about-face is simple, restaurateurs said: Diners just hate QR-code menus. “They are almost universally disliked,” Ms. Hawley said. One reason is etiquette.

As consumers head out to restaurants, spending in record numbers, QR codes, which allow for easy menu updates and touchless transactions, may have emerged as a permanent replacement for physical ...

It says “MENU,” but it is actually a QR code. Wagnerokasaki/Getty Images Plus Before the pandemic, I’d shudder at the sight of a restaurant table full of people all staring at their phones.

Restaurant menus should guide you to the meal you want, but there's a lot of information — codes like VG, GF, DF, MP — that may be confusing. Wine lists can be intimidating and the second ...

That’s been true since the first American menus of the 1840s, which cataloged the opulent dishes at hotels catering to the ultrawealthy. And it remains so, well into the age of QR-code fatigue.

While the QR-code menu has lost favor with customers, restaurant owners told the Times they were also leaning toward dropping the menus. Restaurant owners told the Times that older customers who ...