For example, companies switching to a shared services model often incur the cost of hiring new people and installing new technology. In addition, implementing shared services takes time—often ...

While the shared services model can provide real benefits, cracks in the seams began to show about 10 years ago, ... In the Asia/Pacific region, for example, ...

The shared services model involves consolidating the back office functions of government -- payroll, human resources and building maintenance, for example. Advances in IT make this approach easier ...

While the Shared Services model has produced several examples of success at delivering higher quality, lower cost, and improved control, many implementations still don’t perform at the expected levels ...

Under the shared services model, ... For example, when organizations track how work is completed, they can then identify what steps need to be automated or that will support self-service.

As it implemented this effort over the following five years, it not only saved millions of dollars, but also improved services. For example, it integrated 26 police service answering points into ...

As agencies get pushed toward more use of shared services, NASA through a partnership with CSRA and ServiceNow has set an example by consolidating and automating 50 back-office functions.

In other words, the CIO role should survive the migration to shared services, whatever shared service model is selected, and thrive afterwards. But, sadly, the number of other IT jobs will be reduced.

On March 25, the Office of Management and Budget (OMB) issued a memo that directs government agencies to use, with limited exceptions, a shared services solution for financial management systems ...