In 1996, Harvard Business School Professor Robert S Kaplan and consultant David P Norton literally wrote the book on Balanced Scorecards.

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Strategy Mapping "Strategy maps are communication tools used to tell a story of how value is created for the organization," says Balanced Scorecard Institute.

This means 'explaining' the strategy to all the key business managers, and linking objectives with measures across the stakeholder spheres. Building strategy maps and balanced scorecards, first at the ...

A balanced scorecard is a strategy and performance measurement tool that can be used by human resources to evaluate the efficacy and efficiency of an organization's architecture or design.

The key to executing your strategy is to have people in your organization understand it—including the crucial but perplexing processes by which intangible assets will be converted into tangible ...

My recent post Executing Strategy with the Balanced Scorecard generated a number of thoughtful comments from both users and critics of Robert Kaplan and David Norton's Balanced Scorecard (BSC ...

Over a decade ago, Kaplan and Norton struck a business consulting gold mine with the Balanced Scorecard (later turned into an eponymous book), which permits executives to list their targets for ...