In an analysis of 1,200 app problems, the top three issues were business analysis, architecture and a lack of documentation. Fortunately, over the last 20 years, the business analysis standards ...

Anyway, I don’t think I ducked the documentation issue. Documentation is important … to remind all participants of what they agreed to and understood in common as the result of face-to-face ...

Business process outsourcing (BPO) decisions should not be made solely on the basis of operational costs; business continuity must also be factored into the decision. The importance of this is ...