Fueled by AI, ChatGPT pushes natural language processing to a new level. It generates machine text that looks like something a human would write. Written by eWEEK content and product ...

AI Chatbots are computer programs that use machine learning and natural language processing to understand and respond simulating human conversation. Find out how chatbots work.

A chatbot is an AI-based computer program that uses natural language processing to communicate with humans using texts. Chatbots are a common tool for customer service, internet search, and other ...

Explore top natural language processing tools for AI, automation, and text analysis. Find the best NLP software for chatbots, sentiment analysis, and more!

Regardless of which bot model you decide to use—NLP, LLMs or a combination of these technologies— regular testing is critical to ensure accuracy, reliability and ethical performance.

Besides, chatbots have limited use for customer engagements, and chatbots with poor customer service output are bad news for sales. For example, chatbots caused sales to decline by 80% in 2019 .

The pre-trained model is built using billions of anonymized conversations, which Ravinutala claimed helps reduce unidentified utterances by up to 60%, making the AI agents more human-like and ...