Lowe's CEO Marvin Ellison said careers in skilled trades and customer-facing roles could help workers remain relevant in the age of AI.

In an active campaign, a financially motivated threat actor is voice phishing (Vishing) Salesforce customers to compromise their organizational data and carry out subsequent extortion.

How three fast-growing startups use customer reviews to innovate and grow their businesses.

Customer service is evolving quickly thanks to the power of artificial intelligence. To me, AI is not just a trend; it's redefining how businesses connect with customers.

Use your mouse to hover over the images and see the opacity change. In conclusion, creating a simple image gallery using HTML, CSS, and JavaScript can be easy and fun. With just a little bit of code, ...

Great CX comes from unexpected personalization and human connection. Ready to take on these CX lessons over pasta and bread?