The true center of your DX stack isn’t a system. It’s the screen where your customer experiences what you built. That’s where ...

With conventional maintenance strategies, generous buffers are unavoidable. It is better to replace a bearing three months ...

Learn how AI-powered tools are transforming customer insights, boosting retention and demanding better data ethics.

Advances in cloud computing, digital twins and AI enable better data utilization, operational efficiency and decision-making.

In the complex and highly regulated financial services environment, the cost of poor data management is staggering, estimated to cost ...

Explore how control and data buses enable seamless transmission and timely, synchronised imaging for high-performance ...

That’s what sets customer data management apart: the ability to eliminate silos and deliver a clear, 360-degree view of each ...

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

In wealth management, technology is supposed to be an enabler of growth, scale, and better client experiences. Yet, year after year, our industry quietly bleeds billions of dollars on one of its most ...

It’s time to think bigger when it comes to helpline data. Yes, it’s still important to look at traditional metrics such as ...

When the bank couldn’t find a commercially available tokenization software tool, it tapped its engineering team to build one.