The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

Healthcare spending in the U.S. is rising, benefiting companies like Aveanna Healthcare Holdings, which focuses on home-based ...

Q2 2025 Earnings Call Transcript August 6, 2025 Operator: Good day, and thank you for standing by. Welcome to the Pacira Biosciences Q2 2025 Earnings Conference Call. [Operator Instructions] Please be ...

Q1 2026 Earnings Call Transcript July 24, 2025 Flex Ltd. beats earnings expectations. Reported EPS is $0.72, expectations ...

Learn how AI-powered tools are transforming customer insights, boosting retention and demanding better data ethics.

The CRM team uses this data to segment those customers, working with Castore’s paid media team to target customers with the most compelling adverts for them on Google and social platforms.

While the benefits of transforming customer experience with data and AI are clear, the path isn't without its challenges. True CX transformation requires careful planning and a strategic approach.

Apollo.io reports that to engage CFOs, messages must be clear, concise, and timely, focusing on ROI and operational language ...

Louis Vuitton UK said hackers have stolen some customer data as the luxury brand becomes the latest target in a string of cyberattacks against retailers.

(Reuters) -JPMorgan Chase is planning to impose fees on fintech companies for access to its customer bank account data, Bloomberg News reported on Friday, citing people familiar with the matter.

JPMorgan Chase & Co. has told financial-technology companies that it will start charging fees amounting to hundreds of millions of dollars for access to their customers’ bank account ...

What’s the big idea? The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, they serve a wider variety of groups who tend to ...