Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

On Wednesday, Anthropic announced a new feature that expands its Artifacts document management system into the basis of a personal AI app gallery resembling something from the Flash game era of the ...

Based on their intuition of how human agents reason while responding to customers, researchers at Capital One developed a framework in which a team of expert AI agents, each with different expertise, ...

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According to the company's application, ABBYY was able to reduce the need for manual entry and matching, cut down on overtime ...

As companies continue to navigate the labor shortage, an effective internal training program can help onboard new personnel ...

Texas born-and-bred IT system’s integrator AmSys Innovative Solutions was founded in 2003 and now boasts roughly $350 million ...