HR leaders can't afford to keep waiting on the sidelines when it comes to AI adoption. It's time to make bold choices for a ...

The healthcare industry is experiencing a paradigm shift, where patient communication and clinic operations are increasingly being driven by data. With advancem ...

Old CX metrics miss tone, safety and trust. The EVALS+ Pyramid shows CX leaders how to evaluate AI where it counts.

SaaS struggling to scale? Chrisley Ceme unveils a channel growth strategy for B2B tech firms, emphasizing segmentation, ...

Organizations must adopt metrics that evaluate how agents operate, how independently they perform and how well they align ...

Predictive analytics is starting to shift the focus from vanity metrics to business outcomes with businesses seeing signs of ...

Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer ...

The old playbook is toast. As Indians increasingly lean on AI-related news and it becomes more embedded in brand ...

The reconciliation challenge is equally significant. Real-time payments generate continuous data streams rather than neat end ...

PublicTechnology explores the tax agency’s ambitious vision for the coming years, including ‘automating tax where possible’, investing in new analytics technology to help combat fraud, and upgrading a ...

TNL Mediagene (Nasdaq: TNMG) (the "Company"), a Tokyo-based next-generation digital media and data group in Asia, today announces the achievement of key operating milestones for several of its core AI ...

Claims paid ratio is the percentage of claims an insurance company successfully paid out compared to all claims received in a certain period; that is why carefully checking an insurer's claims process ...