Learn how AI-powered tools are transforming customer insights, boosting retention and demanding better data ethics.

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

Amperity, the AI-powered customer data cloud, announced M&T Bank has selected its platform to unify customer data across the ...

Many businesses collect data for multifold purposes. Here's how to know what they're doing with your personal data and whether it is secure.

After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased a product.

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