UnitedHealth pressured its medical staff to cut off rehab care for seriously ill patients in lockstep with a computer algorithm’s calculations. UnitedHealth is also facing a class action lawsuit ...

But the algorithm had spoken, and UnitedHealth followed it. She ended up paying thousands of dollars out-of-pocket while appealing — a process that is still going on even after her father’s death.

Nov 14 (Reuters) - UnitedHealth Group Inc (UNH.N) uses an artificial intelligence algorithm that systematically denies elderly patients' claims for extended care such as nursing facility stays ...