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Stop Guessing. By Nat Greene Berrett-Koehler, 142 pages, $27.95. In solving problems, we tend to fall back on experience. We might brainstorm. We might seek out consultants or advisers ...

4 Easy Steps to Solving Tough Problems With Your Team. ... “Conceptually, ill-structured problem solving may be thought of as a design process, not a systematic search for problem solutions. ...