The relationship between data and AI is inherently symbiotic: better data enables better AI, and better AI allows for more ...

Sashi Kiran Vuppala said Workflow automation is no longer confined to back-office optimization in the role of modern ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

AI agents don’t need to talk to a customer to break the rules. Just one quiet process running in the background can trigger a major compliance mess. In 2025, AI […] ...

To build the right impact and loyalty in customer relationships, this means that businesses need to strike the right balance ...

Experience AAS Miner( the world's first AI-driven Bitcoin cloud mining platform - secure, energy-efficient, and optimized for ...

With a panel data of Henan Province in China from 2014 to 2021, this study examines the role and mechanism of the digital economy on the integration of advanced manufacturing and modern service ...

Learn everything you need to know about key performance indicators.

Black Friday customer segmentation is a holiday marketing strategy that divides customers into distinct groups based on ...

Sectors such as retail, banking, telecommunications, healthcare, and travel are embracing customer experience platforms to ...