ServiceNow | Office of Information Technology - Duke University …
ServiceNow (also called Support@Duke) is your service management system at Duke to submit and track technology incident tickets. It also contains OIT's online knowledgebase, which …
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Support@Duke (ServiceNow) Training Links
The online knowledgebase allows the Duke community to search for answers to technical questions online. The incident, request, and change management process is used by the …
Duke@Work - Self Service Website | Human Resources
Duke@Work is a self-service web site that offers faculty and staff the ability to view and update their personnel information at Duke.
IT Service Management Tools | Office of Information Technology
OIT supports thousands of Duke faculty, staff and students with computer and device help, network and systems support, and email and accounts help. ServiceNow : Knowledgebase, …
Support@Duke - Incident Management Guide - IT Support Person …
From a Web browser, visit https://duke.service-now.com. The Duke Sign In screen appears. In the NetID box, type your Duke NetID. In the password box, type your NetID password. Click Enter. …
IT Service Desk | Office of Information Technology - Duke …
Get nearly 24-hour support from our service desk team at OIT. Our dedicated staff is available to assist faculty, staff, and students through live phone and chat services. Additionally, we offer a …
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Get Help | Office of Information Technology - Duke University OIT
Duke graduate/professional school applicants can get help with OneLink, a service that allows sign in to select Duke online systems.
DukeHealth.org Technical Support | Duke Health
Duke employees: For computer/technical issues, please call the IT Service Desk at 919-684-2243 or log an issue in ServiceNow. General support requests via this form can not be supported. If …